Returns & Exchanges

At Resha Loom, we want you to love your purchase. Every piece is handcrafted by skilled artisans using traditional hand block-printing techniques, making each item beautifully unique.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, your item must be:

• Unused and in its original condition

• Free from stains, odors, or damage

• Returned with all original packaging and tags (if applicable)

Non-Returnable Items

We are unable to accept returns for:

• Sale or clearance items

• Gift cards

• Customized or personalized products

• Items that have been used, washed, or damaged after delivery

Handmade Variations

Our products are handcrafted using traditional hand block-printing techniques. Slight variations in print placement, color, and stitching are natural characteristics of handmade craftsmanship and are not considered defects.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at customercare@reshaloom.com with your order number and photos of the item. We'll make it right as quickly as possible.

Refunds

Once we receive and inspect your return, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 7-10 business days. Shipping charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Exchanges

If you'd like a different print or product, please return your original item and place a new order.

Contact Us

For any questions about returns or exchanges, please contact us at:

Email: customercare@reshaloom.com

We're always happy to help.