Shipping Policy

Thank you for shopping with Resha Loom! We carefully pack every order and appreciate your support of handcrafted products.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Once your order ships, you'll receive a confirmation email with tracking information.

• During sales, holidays, or new product launches, processing times may be slightly longer.

Shipping Rates

• Standard Shipping: $8 for U.S. orders under $75

• Free Standard Shipping: On all U.S. orders of $75 or more

Shipping costs are calculated automatically at checkout based on your order and delivery location.

Estimated Delivery Times

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping: Available at checkout (where applicable)

Please note that delivery times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number so you can follow your package's journey.

Incorrect Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

If you notice an error, contact us as soon as possible. We'll do our best to update your address before your order ships.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at customercare@reshaloom.com . We'll work with the shipping carrier to help resolve the issue.

Damaged Packages

If your order arrives damaged, please email us within 48 hours of delivery with your order number and photos of the package and item. We'll work quickly to resolve the issue.

Questions?

If you have any questions about your order or shipping, please contact us at:

Email: customercare@reshaloom.com

Thank you for supporting handmade craftsmanship and shopping with Resha Loom.